Frequently Asked Question

Unrecognized Database Format error
Last Updated 6 years ago

If you receive a Unrecognized Database Format error it's an indication that there is an issue with your TeeCal databases.
The majority of the time this is an indication that one or more records in the TeeCal database are corrupted or the whole database itself is inaccessible.

Generally there are 2 options to resolve this.
1. Restore data from your previous TeeCal Backup and check if the problem still exist on the newly restored data.
or
2. Submit a help ticket with the details of your error as well as any screenshots you can provide.

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